Fulfillment Policy

Order Confirmation: Upon placing an order, you will receive an email confirmation detailing the items purchased and the estimated shipping time.

Processing Time: Orders are typically processed within 1-2 business days. During peak periods, processing may take an additional 1-2 days.

Shipping Shipping Methods: We offer a variety of shipping options, including standard, expedited, and overnight shipping. The available options and costs will be displayed at checkout. Shipping Times: Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping arrives the next business day if ordered before 12 PM.

International Shipping: We offer international shipping to select countries. Shipping times and costs vary based on the destination and shipping method chosen. Shipping Costs

Free Shipping: We offer free standard shipping on orders over a certain amount, as advertised on our website.

Shipping Fees: Shipping fees are calculated based on the weight of the package and the shipping method selected.

Order Tracking Tracking Information: Once your order has shipped, you will receive an email with the tracking number and a link to track your package.

Order Status: You can also track your order status by logging into your account on our website and navigating to the "Order History" section.

Delays and Issues Shipping Delays: We are not responsible for shipping delays caused by carriers, weather conditions, or other external factors. If your package is delayed, please contact the carrier directly.

Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately so we can assist with filing a claim with the carrier.

Returns and Exchanges Return Policy: We accept returns within 30 days of purchase for a full refund, provided the item is in its original condition. To initiate a return, please visit our Returns page.

Exchanges: If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item. Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.

Customer Support Contact Us: If you have any questions or concerns about your order, please contact our customer support team at hello@blackfemaletherapists.com.

Policy Updates Changes to Policy: We reserve the right to update this fulfillment policy at any time. Changes will be posted on this page with an updated effective date.

ffective Date Date: This policy is effective as of Jan 1, 2024.

Thank you for shopping with us. We strive to provide the best service and appreciate your business.
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